Help Centre

Direct-billing medical providers - OSHC

If you have an OSHC policy with us, you get access to our network of doctors and medical centres all around Australia.

Using our network of providers makes it easier for you to claim when you visit a doctor. All you need to do is provide your valid membership card and the provider will bill us directly for the covered amount of your bill.

With direct billing, the doctor bills us directly.

Make sure you select a doctor or medical provider that specifies they can direct bill.

Did you know?

You may incur an out-of-pocket fee (known as a gap fee) if the amount the medical provider charges is more than the benefit you’re entitled to under your cover. You’ll need to pay the gap fee yourself and won’t be able to claim that amount. We recommend you call your doctor or hospital before visiting to get an idea of what it will cost you.

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