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We have representatives at over 50 campuses (e.g. universities, colleges, education providers) around Australia ready to help you in person when you have a question about your policy or need to make a claim.
Please note:
Due to a State Public Holiday on Monday 27th May our on-campus services will be unavailable.
Please contact us on 13 67 42 for any urgent matters
| Australian Catholic University (ACU) Canberra Campus |
| Where: | Ground floor, Veritas Building, (Building 201) 223 Antill Street, Watson, ACT 2602 |
| When: | Fortnightly Thursday |
| Times: | 2.00pm to 4.00pm |
| Australian National University |
| Where: | New Student Central Level 1, Di Riddell Student Centre |
| When: | Monday to Friday |
| Times: | 9:00am to 5:00pm |
| Canberra Institute Of Technology (Bruce Campus) |
| Where: | Student Services Ground Floor, Building H, 35 Vowels Crescent, Bruce, ACT 2617 |
| When: | Monday |
| Times: | 10:00am to 4:00pm |
| Canberra Institute Of Technology (Reid Campus) |
| Where: | Student Services Hub, Block A, Constitution Avenue, Reid, ACT 2612 |
| When: | Tuesday |
| Times: | 10:00am to 4:00pm |
| University of Canberra |
| Where: | UC Student Central, Building 1, Kirinari Street, Bruce, ACT 2617 |
| When: | Tuesday, Wednesday and Thursday |
| Times: | 10:00am to 4:00pm |
| Ability English / MEGT Institute |
| Where: | Ground Floor, 10 Quay Street, Sydney. |
| When: | Thursday |
| Times: | 2:00pm to 5:00pm |
| Allianz Global Assistance Sydney CBD Office |
| Where: | Level 24, 1 Market Street, Sydney |
| When: | Monday to Friday |
| Times: | 9:00am to 5:00pm |
| Australian Catholic University (ACU) North Sydney Campus |
| Where: | International Office, 42 Edward Street, North Sydney |
| When: | Thursday |
| Times: | 9:00am to 5:00pm |
| Australian Catholic University (ACU) Strathfield Campus |
| Where: | Building S, 25A Barker Road, Strathfield NSW 2135 |
| When: | Fortnightly on Tuesday |
| Times: | 10:00am to 12:00pm |
| Education Centre of Australia Regent Street Campus |
| Where: | Ground Floor, 55 Regent Street, Sydney |
| When: | Fortnightly on Wednesday |
| Times: | 2:00pm to 5:00pm |
| Holmes Institute |
| Where: | Ground Floor, 91 York Street, Sydney |
| When: | Fortnightly on Tuesday |
| Times: | 10:00am to 12:00pm |
| Kaplan Business School Sydney (Kaplan Students Only) |
| Where: | Level 8, 540 George Street, Sydney |
| When: | Thursday |
| Times: | 11:00am to 1:00pm |
| Macquarie University |
| Where: | Level 1, Building E3A (Adjacent to Globe Cafe) 10 Macquarie Walk, Macquarie University |
| When: | Monday to Friday |
| Times: | 9:00am to 5:00pm |
| Navitas |
| Where: | Level 3, 255 Elizabeth Street, Sydney |
| When: | Friday |
| Times: | 10:00am to 4:00pm |
| Study Group Australia Darlinghurst Campus (Study Group Students Only) |
| Where: | Level 1, 61-65 Oxford Street, Darlinghurst |
| When: | Wednesday |
| Times: | 9:00am to 1:00pm |
| Study Group Australia Waterloo Campus |
| Where: | Ground Floor, 965 Bourke Street, Waterloo |
| When: | Tuesday |
| Times: | 10:00am to 4:00pm |
| University of Newcastle Callaghan Campus |
| Where: | Student HUB, Hunter Building, University of Newcastle Global, Callaghan Campus |
| When: | Monday to Wednesday |
| Times: | 10:00am to 4:00pm |
| University of Newcastle City Campus |
| Where: | Ground Floor, King Street & Auckland Street Newcastle |
| When: | Thursday |
| Times: | 10:00am to 4:00pm |
| University of Newcastle Sydney Campus |
| Where: | Level 1, 55 Elizabeth Street, Sydney CBD |
| When: | Tuesday |
| Times: | 1:30pm to 4:30pm |
| University of Sydney |
| Where: | Room 4.00B, OSHC Office, Level 4, Wentworth Building, City Road, Darlington |
| When: | Monday to Friday |
| Times: | 9:00am to 5:00pm |
| Western Sydney University Parramatta South Campus |
| Where: | Student Welfare Service, Level 3, Building EB, Rydalmere |
| When: | Tuesday |
| Times: | 9:00am to 5:00pm |
| Western Sydney University Parramatta CBD Campus |
| Where: | Counter 4, Leve1, 1PSQ Building, 169 Macquarie Street, Parramatta |
| When: | Monday |
| Times: | 10:00am to 4:00pm |
| Western Sydney University The College |
| Where: | Level 4, 8 Australia Avenue, Sydney Olympic Park |
| When: | Wednesday |
| Times: | 11:00am to 1:00pm |
| Western Sydney University International College |
| Where: | Level 5, 100 George Street, Parramatta |
| When: | Wednesday |
| Times: | 3:00pm to 5:00pm |
| Charles Darwin University |
| Where: | CDU Office of International Studies Building, Orange 2 |
| When: | Monday and Thursday |
| Times: | 11.00am - 4.00pm (Mon), 10.00am – 3.00pm (Thurs) |
| Allianz Partners Office |
| Where: | Level 16, 310 Ann Street , Brisbane |
| When: | Monday - Friday |
| Times: | 9.00am – 5.00pm |
| Australian Catholic University (ACU) |
| Where: | International Office – Building 209, 1100 Nudgee Road, Banyo |
| When: | 1 st and 3 rd Thursday of the month |
| Times: | 10.00am – 12.00pm |
| Central Queensland University |
| Where: | Level 7, 160 Ann Street, Brisbane |
| When: | Tuesday |
| Times: | Tuesday: 10:00am to 4:00pm |
| Charles Sturt University, Martin College |
| Where: | Charles Sturt University Library - Level 4/119 Charlotte St, Brisbane City QLD 4000 |
| When: | First Wednesday of each month |
| Times: | 11.00am – 1:00pm |
| Griffith College Gold Coast Campus / Griffith University English Language Institute |
| Where: | G52 International Building Level 4 |
| When: | Monday |
| Times: | 10.00am – 1.00pm |
| Griffith College Mount Gravatt Campus |
| Where: | International Building M14 – Level 5, 5.04. 176 Messines Ridge Road, Mount Gravatt |
| When: | Monday |
| Times: | 10.00am – 4.00pm |
| Griffith University Gold Coast |
| Where: | G33 Student Services – Counter 7, Parklands Drive, Southport |
| When: | Tuesday, Wednesday and Thursday |
| Times: | 10.00am – 4.00pm |
| Griffith University Nathan |
| Where: | N53 Willett Centre – Counter 1 – 170 Kessels Road, Nathan |
| When: | Monday, Tuesday, Wednesday and Thursday |
| Times: | 10.00am – 4.00pm |
| Holmes Institute Brisbane |
| Where: | Level 1 / 171 Elizabeth Street, Brisbane |
| When: | First Monday of each month |
| Times: | 1.00pm – 3.00pm |
| James Cook University Townsville Campus |
| Where: | Education Central Building 134, 1 James Cook Drive, Townsville |
| When: | Tuesday and Thursday |
| Times: | 10.00am – 4.00pm |
| TAFE Queensland Brisbane Southbank Campus |
| Where: | G Block Reception Desk Level 1, 66 Ernest Street, Brisbane |
| When: | Wednesday |
| Times: | 1.00pm – 4.00pm |
| TAFE Queensland Gold Coast (3 locations) |
| Where: | Southport Campus: Customer Services Area, 91-99 Scarborough Street, Southport |
| When: | Every Thursday |
| Times: | 10am - 4pm |
| Where: | Ashmore Campus: Ashmore Library, Cnr Heeb St & Benowa Rd |
| When: | 1st and 3rd Wednesday of each month |
| Times: | 10am-4pm |
| Where: | Coomera Campus: Coomera Library, 198 Foxwell Rd |
| When: | 2nd and 4th Wednesday of each month |
| Times: | 10am - 4pm |
| The University of Queensland St Lucia Campus |
| Where: | JD Story Building Student Centre |
| When: | Monday to Friday (starting 20 May 2019) |
| Times: | 9.00am – 5.00pm |
| The University of Queensland Gatton Campus |
| Where: | Student Centre – Building 8101 |
| When: | Wednesday |
| Times: | 12:00pm – 2.00 pm |
| USC Sunshine Coast Sippy Downs |
| Where: | Building J, Level 1 |
| When: | Tuesday and Thursday |
| Times: | Tuesday: 9:00am – 1.00pm, Thursday: 12.00pm – 4.00pm |
| USC Sunshine Coast South Bank Campus |
| Where: | Study Room SBA4-2.04 (opposite student commons) Building A4 (SW1) 52 Merivale Street, South Brisbane |
| When: | Wednesday |
| Times: | 10.00am – 12.00pm |
| Allianz Building |
| Where: | Level 10, 55 Currie Street Adelaide |
| When: | Tuesday and Thursday |
| Times: | 10:00am - 4:00pm |
| Eynesbury College |
| Where: | Ground Floor 16 – 20 Coglin Street, Adelaide |
| When: | Tuesday |
| Times: | 10:00am – 4:00pm |
| Flinders University |
| Where: | Flinders Connect Level Zero Central Library Building Bedford Park |
| When: | Friday |
| Times: | 9:00am – 3:00pm |
| The University of Adelaide |
| Where: | Ask Adelaide HUB Central Level 3 South - North Terrace, Adelaide |
| When: | Monday to Friday |
| Times: | 10:00am – 4:00pm |
| Allianz Insurance Building Melbourne CBD |
| Where: | Reception - Level 5/360 Elizabeth Street Melbourne CBD |
| When: | Monday to Friday |
| Times: | 10.30am to 3.30pm |
| Australian Catholic University (ACU) Ballarat Campus |
| Where: Carn Brea Building (Ground floor) 1200 Mair Street, Ballarat Vic 3350 |
| When: | Fortnightly Wednesday |
| Times: | 11.30am to 2.00pm |
| Australian Catholic University (ACU) Melbourne Campus |
| Where: | International Office - Level 5/115 Victoria Parade, Fitzroy |
| When: | Wednesday |
| Times: | 11.00am to 3.00pm |
| Cambridge International College Melbourne Campus |
| Where: | Level 4, 108 Lonsdale Street Melbourne |
| When: | Monday |
| Times: | 10:00am to 4:00pm |
| Central Queensland University Melbourne Campus |
| Where: | Student Services, Level 1/120 Spencer Street, Melbourne |
| When: | Wednesday |
| Times: | 10:00am to 4:00pm |
| Charles Sturt University (Study Group) Melbourne Campus (Study Group Students Only) |
| Where: | Level 1, Service HUB, 30 Church Lane, Melbourne |
| When: | Friday |
| Times: | 11:00am to 3:00pm |
| Chisholm Institute |
| Where: | International Office - Building B, Room 101 (121 Stud Road, Dandenong) |
| When: | Tuesday |
| Times: | 10:00am to 12:00pm |
| Hawthorn Learning |
| Where: | Room 1126A (442 Auburn Road Hawthorn) |
| When: | Thursday |
| Times: | 12:30pm to 3:30pm |
| Holmes Institute Melbourne Campus Dates: 4th June, 6th August, 3rd September, 1st October, 12th November, 3rd December |
| Where: | Student Common Room, Ground Floor, 185 Spring Street Melbourne |
| When: | First Tuesday of every month |
| Times: | 11:00am to 2:00pm |
| Holmesglen TAFE Chadstone Campus |
| Where: | International Centre - Building 6, Ground Floor (Corner Batesfor & Warrigal Roads, Chadstone) |
| When: | Wednesday |
| Times: | 10:00am to 4:00pm |
| Holmesglen TAFE Moorabbin Campus |
| Where: | Building 4, Ground floor student hub (488 South Road Moorabbin) |
| When: | Tuesday |
| Times: | 1:00pm to 4:00pm |
| Holmesglen TAFE Waverley Campus |
| Where: | Building 12, Room 1.12 (595 Waverley Road, Glen Waverley) |
| When: | Thursday |
| Times: | 10:00am to 11:30am |
| La Trobe College Bundoora Campus |
| Where: | La Trobe International Office, Sylvia Walton Building, Level 3 Room 313 |
| When: | Monday to Thursday |
| Times: | 10:00am to 4:00pm |
| La Trobe University Bundoora Campus |
| Where: | La Trobe International Office, Sylvia Walton Building, Level 3 Room 313 |
| When: | Monday to Thursday |
| Times: | 10:00am to 4:00pm |
| La Trobe University City Campus (La Trobe University Students Only) |
| Where: | Room 2.01 Level 2, 360 Collins Street Melbourne |
| When: | Tuesday |
| Times: | 10:00am to 4:00pm |
| Melbourne Institute of Technology |
| Where: | Level 2M, 288 La Trobe Street, Melbourne |
| When: | Thursday |
| Times: | 11:00am to 2:00pm |
| Monash College (Monash College Students Only) |
| Where: | Reception (Level 3/222 Bourke Street, Melbourne) |
| When: | Monday and Thursday |
| Times: | 11:00am to 2:00pm |
| Monash University Caulfield Campus |
| Where: | Monash Connect - Building B, Ground Floor (900 Dandenong Road, Caulfield East) |
| When: | Monday to Friday |
| Times: | 9:00am to 5:00pm |
| Monash University Clayton Campus |
| Where: | Monash Connect - Campus Centre, 21 Chancellors Walk (Wellington Road, Clatyon) |
| When: | Monday to Friday |
| Times: | 9:00am to 5:00pm |
| Victoria University City Campus |
| Where: | VU HQ, Ground Floor (300 Flinders Street Mebourne) |
| Times: | Tuesday, Wednesday & Thursday |
| Times: | 10:00am to 4:00pm |
| Victoria University Footscray Park Campus |
| Where: | Building M, Room M111 |
| When: | Monday |
| Times: | 10:00am to 2:00pm |
| William Angliss Melbourne Campus |
| Where: | International Office, Ground Floor - Building B (555 La Trobe Street, Melbourne) |
| When: | Tuesday |
| Times: | 10:00am to 2:00pm |
| Allianz Australia Building |
| Where: | Level 10, Brookfield Place, 125 St Georges Terrace Perth City |
| When: | Monday to Friday |
| Times: | 9.00am – 5.00pm |
| Central Institute of Technology, Northbridge |
| Where: | International Student Centre, Level 2, 30 Aberdeen Street, Northbridge |
| When: | Tuesday |
| Times: | 10.00am – 4.00pm |
| Curtin University |
| Where: | Room 209, Building 101, Kent Street, Bentley |
| When: | Monday to Friday |
| Times: | 10.00am – 4.00pm |
| Murdoch University |
| Where: | The Student Centre 90 South Street, Murdoch |
| When: | Monday, Wednesday and Friday |
| Times: | 10.00am – 4.00pm |
| Study Group Claremont – Taylors College |
| Where: | Student Common Room Corner of Princess Road & Goldsworthy Road, Claremont |
| When: | Thursday |
| Times: | 9.30am – 12.00pm |
| University of Western Australia |
| Where: | Student Central – Near Guild Village, 35 Stirling Highway, Crawley |
| When: | Monday to Friday |
| Times: | 10:00am to 4:00pm |
© Allianz Global Assistance 2019. All rights reserved.
Allianz Global Assistance Overseas Student Health Cover policies are authorised under a Deed entered into between Peoplecare Health Limited ABN 95 087 648 753 and the Australian Government through the Department of Health. Allianz Global Assistance Overseas Student Health Cover and Overseas Visitors Health Cover policies are issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 trading as Allianz Global Assistance. Peoplecare Health Limited ABN 95 087 648 753 is a private health insurer under the Private Health Insurance Act 2007 (Cth) and is the underwriter of the Allianz Global Assistance Overseas Student Health Cover and Overseas Visitors Health Cover policies.