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Our Blog
We have representatives at over 50 campuses (e.g. universities, colleges, education providers) around Australia ready to help you in person when you have a question about your policy or need to make a claim.
Please note:
On Monday 27th January our on-campus services will be unavailable due to a National Public Holiday. Please contact us on 13 67 42 for any urgent matters
Australian Catholic University (ACU) Canberra Campus
Where: Ground floor, Veritas Building, (Building 201) 223 Antill Street, Watson
When: Fornightly Thursday
Times: 2.00pm to 4.00pm
Australian National University
Where: New Student Central Level 1, Di Riddell Student Centre
When: Monday to Friday
Times: 9.00am to 5.00pm
Canberra Institute Of Technology (Bruce Campus)
Where: Student Services Ground Floor, Building H, 35 Vowels Crescent, Bruce
When: Wednesday
Times: 10.00am to 4.00pm
Canberra Institute Of Technology (Reid Campus)
Where: Student Services Hub, Block A, Constitution Avenue, Reid
When: Tuesday
Times: 10.00am - 4.00pm
University of Canberra
Where: UC Student Central, Building 1, Kirinari Street, Bruce
When: Tuesday, Wednesday, Thursday
Times: 10.00am - 4.00pm
Please note:
On Monday 27th January our on-campus services will be unavailable due to a National Public Holiday. Please contact us on 13 67 42 for any urgent matters
Ability English / MEGT Institute
Where: Ground Floor, 10 Quay Street, Sydney
When: Thursday
Times: 2.00pm to 5.00pm
Allianz Global Assistance Sydney CBD Office
Where: Level 24, 1 Market Street, Sydney
When: Monday to Friday
Times: 9.00am to 5.00pm
Australian Catholic University (ACU) North Sydney Campus
Where: International Office, 42 Edward Street, North Sydney
When: Thursday
Times: 9.00am to 5.00pm
Australian Catholic University (ACU) Strathfield Campus
Where: Building S, 25A Barker Road, Strathfield
When: Fortnightly Tuesday
Times: 10.00am to 12.00pm
Education Centre of Australia Regent Street Campus
Where: Ground Floor, 55 Regent Street, Sydney
When: Wednesday
Times: 2.00pm to 5.00pm
Holmes Institute
Where: Ground Floor, 91 York Street, Sydney
When: Fortnightly Tuesday
Times: 10.00am to 12.00pm
Le Cordon Bleu Sydney Campus
Where: Cafe Blue, Level 4, 250 Blaxland Road, Ryde
When: Fortnightly Monday
Times: 10.00am to 100pm
Macquarie University
Where: Level 1, Building E3A (Adjacent to Globe Cafe) 10 Macquarie Walk
When: Monday to Friday
Times: 9.00am to 5.00pm
MIT
Where: Level 1, 154 Sussex Street, Sydney
When: Monday
Times: 11.30am to 2.30pm
Navitas
Where: Level 3, 255 Elizabeth Street, Sydney
When: Friday
Times: 10.00am to 4.00pm
Study Group Australia Darlinghurst Campus (Study Group Students Only)
Where: Level 1, 61-65 Oxford Street, Darlinghurst
When: Wednesday
Times: 9.00am to 1.00pm
Study Group Australia Waterloo Campus
Where: Ground Floor, 965 Bourke Street, Waterloo
When: Tuesday
Times: 10.00am to 4.00pm
| Open 14 , 20 and 28 January - regular services commence 4 February 2020 |
University of Newcastle Callaghan Campus
Where: Hunter Building, University of Newcastle Global
When: Monday to Wednesday
Times: 10.00am to 4.00pm
University of Newcastle City Campus
Where: Ground Floor, New Space , Cnr King Street & Auckland Street Newcastle
When: Thursday
Times: 9.30am to 3.30pm
University of Newcastle Sydney Campus
Where: Level 1, 55 Elizabeth Street, Sydney CBD
When: Tuesday
Times: 1:30pm to 4:30pm
University of Sydney
Where: Room 4.00B, OSHC Office, Level 4, Wentworth Building, City Road, Darlington
When: Monday to Friday
Times: 9:00am to 5:00pm
Western Sydney University Parramatta South Campus
Where: Student Welfare Service, Level 3, Building EB, Rydalmere
When: Tuesday
Times: 9:00am to 5:00pm
Western Sydney University Parramatta CBD Campus
Where: Counter 4, Leve1, 1PSQ Building, 169 Macquarie Street, Parramatta
When: Monday
Times: 10:00am to 4:00pm
Western Sydney University The College
Where: Level 4, 8 Australia Avenue, Sydney Olympic Park
When: Wednesday
Times: 11:00am to 1:00pm
Western Sydney University International College
Where: Level 5, 100 George Street, Parramatta
When: Wednesday
Times: 3:00pm to 5:00pm
Please note:
On Monday 27th January our on-campus services will be unavailable due to a National Public Holiday. Please contact us on 13 67 42 for any urgent matters
Charles Darwin University
Where: CDU Globall – Casuarina Campus, Building Orange 2, Level 1
When: Monday and Friday
Times: 9.00am - 2.00pm
Please note:
On Monday 27th January our on-campus services will be unavailable due to a National Public Holiday. Please contact us on 13 67 42 for any urgent matters
Allianz Partners Office
Where: Level 16, 310 Ann Street , Brisbane
When: Monday - Friday
Times: 10.00am to 4.00pm
Australian Catholic University (ACU) Brisbane
Where: International Office – Building 209, 1100 Nudgee Road, Banyo
When: 1st and 3rd Thursday of the month
Times: 10.00am to 12.00pm
Central Queensland University
Where: Level 7, 160 Ann Street, Brisbane
When: Tuesday
Times: 10:00am to 4:00pm
Charles Sturt University, Martin College
Where: Charles Sturt University Library - Level 4/119 Charlotte St, Brisbane City
When: First Wednesday of each month
Times: 11.00am to 1:00pm
Griffith College / Griffith University English Language Institute - Gold Coast
Where: G52 International Building Level 4
When: Monday
Times: 9.30am to 12.30pm
Griffith College / Griffith University English Language Institute - Mount Gravatt
Where: International Building M14 – Level 5, 5.04. 176 Messines Ridge Road, Mount Gravatt
When: Monday
Times: 10.00am to 4.00pm
Griffith University Gold Coast
Please note on Wednesday the 22nd of Jan our on campus support will be starting at 12pm
Where: G33 Student Services – Counter 7, Parklands Drive, Southport
When: Tuesday, Wednesday and Thursday
Times: 10.00am to 4.00pm
Griffith University Nathan
Where: N53 Willett Centre – Counter 1 – 170 Kessels Road, Nathan
When: Monday, Tuesday, Wednesday and Thursday
Times: 10.00am to 4.00pm
James Cook University Townsville Campus
Where: Education Central Building 134, 1 James Cook Drive, Townsville
When: Tuesday and Thursday
Times: 10.00am to 4.00pm
TAFE Queensland Brisbane Southbank Campus
Please note our on campus support day has moved from Wednesday 29th to Friday 31st of Jan for that week only
Where: G Block Reception Desk Level 1, 66 Ernest Street, Brisbane
When: Wednesday
Times: 1.00pm to 4.00pm
TAFE Queensland Gold Coast
Where: Southport Campus: Customer Services Area, 91-99 Scarborough Street, Southport
When: Monday
Times: 1.00pm to 4.30pm
The University of Queensland St Lucia Campus
Where: JD Story Building Student Centre, St Lucia
When: Monday to Friday
Times: 10.00am to 4.00pm
The University of Queensland Gatton Campus
Where: Student Centre – Building 8101, Gatton
When: Wednesday
Times: 12:00pm to 2.00 pm
USC Sunshine Coast Sippy Downs
Where: Building J, Level 1, Sippy Downs
When: Tuesday
Times: 12:00pm to 4.00pm
When: Thursday
Times: 8.30pm to 12.30pm
USC Sunshine Coast South Bank Campus
Please note our on campus support day has moved from Wednesday 29th to Friday 31st of Jan for that week only
Where: Study Room SBA4-2.04 (opposite student commons) Building A4 (SW1) 52 Merivale Street, South Brisbane
When: Wednesday
Times: 10.00am to 12.00pm
| Please note the following changes over the holiday period for On-Campus Support. | ||
| You can still contact us on 13 67 42 for General Enquires | ||
| South Australia | On Holidays | We are back |
| Eynesbury | 3-Dec | 4-Feb |
| Flinders University | 13-Dec | 24-Jan |
Please note:
On Monday 27th January our on-campus services will be unavailable due to a National Public Holiday. Please contact us on 13 67 42 for any urgent matters
Allianz Building
Where: Level 10, 55 Currie Street Adelaide
When: Tuesday and Thursday
Times: 10:00am to 4:00pm
Eynesbury College
Where: Ground Floor 16 – 20 Coglin Street, Adelaide
When: Tuesday
Times: 10:00am to 2:00pm
Flinders University
Where: Flinders Connect Level Zero Central Library Building Bedford Park
When: Friday
Times: 9:00am to 3:00pm
The University of Adelaide
Where: Ask Adelaide HUB Central Level 3 South - North Terrace, Adelaide
When: Monday to Friday
Times: 10:00am to 4:00pm
| Please note the following changes over the holiday period for On-Campus Support. | ||
| You can still contact us on 13 67 42 for General Enquires | ||
| Victoria | On Holidays | We are back |
| Victoria University Footscray Park Campus | 25-Nov | 17-Feb |
| William Angliss Melbourne Campus | 3-Dec | 28-Jan |
Please note:
On Monday 27th January our on-campus services will be unavailable due to a National Public Holiday. Please contact us on 13 67 42 for any urgent matters
Allianz Insurance Building Melbourne CBD
Where: Reception - Level 5/360 Elizabeth Street, Melbourne
When: Monday to Friday
Times: 10.00am to 4.00pm
Please note: This service will be unavailable on Wednesday 21st January. We apologise for any inconvenience caused.
Australian Catholic University (ACU) Ballarat Campus
Where: Carn Brea Building (Ground floor) 1200 Mair Street, Ballarat Vic 3350
When: Fortnightly Wednesday
Times: 11.30am to 2.00pm
Australian Catholic University (ACU) Melbourne Campus
Where: Room 420.5.63, then in meeting room 420.5.14. – Level 5, 115 Victoria Parade Fitzroy
When: Wednesday
Times: 11.00am to 3.00pm
Cambridge International College Melbourne Campus
Where: Level 4, 108 Lonsdale Street, Melbourne
When: Monday
Times: 10:00am to 4:00pm
Central Queensland University Melbourne Campus
Where: Student Services, Level 1/120 Spencer Street, Melbourne
When: Monday, Wednesday and Friday
Times: 10:00am to 4:00pm
Charles Sturt University (Study Group) Melbourne Campus (Study Group Students Only)
Where: Level 4, Bay 2, 30 Church Lane, Melbourne
When: Friday
Times: 11:00am to 3:00pm
Chisholm Institute
Where: International Office - Building B, Room 101, 121 Stud Road, Dandenong
When: Tuesday
Times: 10:00am to 12:00pm
Hawthorn Learning
Where: Room 1126A, 442 Auburn Road, Hawthorn
When: Thursday
Times: 12:30pm to 3:30pm
Holmesglen TAFE Chadstone Campus
Where: International Centre - Building 6, Ground Floor, corner Batesfor & Warrigal Roads, Chadstone
When: Wednesday
Times: 10:00am to 4:00pm
Holmesglen TAFE Moorabbin Campus
Where: Building 4, Ground floor student hub, 488 South Road, Moorabbin
When: Tuesday
Times: 1:00pm to 4:00pm
Holmesglen TAFE Waverley Campus
Where: Building 12, Room 1.12 , 595 Waverley Road, Glen Waverley
When: Thursday
Times: 10:00am to 11:30am
La Trobe College Bundoora Campus
Where: La Trobe International Office, Sylvia Walton Building, Level 3 Room 307
When: Monday and Tuesday
Times: 10:00am to 4:00pm
La Trobe University Bundoora Campus
Where: La Trobe International Office, Sylvia Walton Building, Level 3 Room 307
When: Monday and Tuesday
Times: 10:00am to 4:00pm
Melbourne Institute of Technology (MIT Students Only)
Where: Level 2M, 288 La Trobe Street, Melbourne
When: Thursday
Times: 11:00am to 2:00pm
Monash College (Monash College Students Only)
Where: Meeting Room 4.3, Level 4 / 222 Bourke Street, Melbourne
When: Monday and Thursday
Times: 11:00am to 2:00pm
Monash University Caulfield Campus
Where: Monash Connect - Building B, Ground Floor, 900 Dandenong Road, Caulfield East
When: Monday to Friday
Times: 9:00am to 5:00pm
Monash University Clayton Campus
Where: Monash Connect - Campus Centre, 21 Chancellors Walk, Wellington Road, Clatyon
When: Monday to Friday
Times: 9:00am to 5:00pm
Victoria University City Campus
Where: VU HQ, Ground Floor, 300 Flinders Street, Melbourne
When: Tuesday, Wednesday & Thursday
Times: 10:00am to 4:00pm
Please note: This service will be unavailable on Thursday 22nd January. We apologise for any inconvenience caused.
Victoria University Footscray Park Campus
Where: Building M, Room M111
When: Monday
Times: 10:00am to 2:00pm
William Angliss Melbourne Campus
Where: International Office, Ground Floor - Building B, 555 La Trobe Street, Melbourne
When: Tuesday
Times: 10:00am to 2:00pm
Please note:
On Monday 27th January our on-campus services will be unavailable due to a National Public Holiday. Please contact us on 13 67 42 for any urgent matters
Allianz Australia Building
Where: Level 10, Brookfield Place, 125 St Georges Terrace Perth City
When: Monday to Thursday
Times:9.00am to 5.00pm
When: Friday
Times:10.00am to 5.00pm
Central Institute of Technology, Northbridge
Where: International Student Centre, Level 2, 30 Aberdeen Street, Northbridge
When: Tuesday
Times: 10.00am to 4.00pm
Curtin College
Where: Reception, Building 205, Curtin Bentley Campus, Kent Street, Bentley
When: Monday and Tuesday
Times: 10.00am to 2.00pm
Murdoch University
Where: The Student Centre, 90 South Street, Murdoch
When: Monday to Wednesday
Times: 8.30am to 4.30pm
When: Thursday and Friday
Times: 9.30am to 4.30pm
Study Group Claremont – Taylors College .
Where: Student Common Room, Corner of Princess Rd & Goldsworthy Rd, Claremont
When: Thursday
Times: 9.00am - 12.00pm
University of Western Australia
Where: Student Central – Near Guild Village, 35 Stirling Highway, Crawley
When: Monday to Thursday
Times: 9.00am - 5.00pm
When: Friday
Times: 10.00am to 5.00pm
© Allianz Global Assistance 2019. All rights reserved.
Allianz Global Assistance Overseas Student Health Cover policies are authorised under a Deed entered into between Peoplecare Health Limited ABN 95 087 648 753 and the Australian Government through the Department of Health. Allianz Global Assistance Overseas Student Health Cover and Overseas Visitors Health Cover policies are issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 trading as Allianz Global Assistance. Peoplecare Health Limited ABN 95 087 648 753 is a private health insurer under the Private Health Insurance Act 2007 (Cth) and is the underwriter of the Allianz Global Assistance Overseas Student Health Cover and Overseas Visitors Health Cover policies.